Privacy Policy

We collect information you provide directly to us when you: • Submit an enquiry or contact form on our website • Request a consultation or quote • Subscribe to our newsletter or marketing communications • Engage with us in a business context The types of personal data we may collect include your name, email address, telephone number, company name, job title, and any other information you choose to provide. We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed, through standard web analytics tools.

MKS Technologies Ltd uses your personal data to: • Respond to your enquiries and provide requested services • Send you information about our services that may be relevant to your business needs (with your consent) • Improve and personalise our website and services • Comply with our legal and regulatory obligations • Prevent fraud and ensure website security We will only process your personal data where we have a lawful basis to do so, including where processing is necessary for the performance of a contract, compliance with a legal obligation, or based on your consent.

We do not sell, trade, or rent your personal data to third parties. We may share your information with: • Trusted service providers who assist us in operating our website and conducting our business (e.g. email service providers, analytics platforms), subject to confidentiality agreements • Professional advisors (lawyers, accountants) where necessary • Law enforcement or regulatory authorities where required by law All third-party providers are carefully selected and contractually required to maintain the security of your data.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enquiry data is typically retained for 24 months. Client project data is retained for the duration of our relationship and for a period of up to 7 years thereafter for legal and compliance purposes. You may request deletion of your data at any time (subject to legal retention requirements) by contacting us at hello@mkstechnologies.co.uk.

Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data: • Right of access — to obtain a copy of your personal data • Right to rectification — to correct inaccurate or incomplete data • Right to erasure — to request deletion of your data in certain circumstances • Right to restrict processing — to request we limit how we use your data • Right to data portability — to receive your data in a portable format • Right to object — to object to processing based on legitimate interests To exercise any of these rights, please contact our Data Controller at hello@mkstechnologies.co.uk. We will respond within 30 days.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use: • Essential cookies — necessary for the website to function properly • Analytics cookies — to understand how visitors use our site (e.g. Google Analytics) You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, and regular security reviews. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically. If we make material changes, we will notify you by email (if we have your contact details) or by prominently posting a notice on our website.

If you have any questions about this Privacy Policy or how we handle your data, please contact: MKS Technologies Ltd 1 Canada Square, Canary Wharf London, E14 5AB United Kingdom Email: hello@mkstechnologies.co.uk Phone: +44 20 7946 0958 You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been infringed.